Friday, May 8, 2009

KPIs for Cabinet Ministers - countries that have also implemented such system

The PM announced weeks ago that our Cabinet Ministers would be evaluated through a KPI system. The system would be finalised by this month - personally I thought the timeline given to draw up a KPI system is tight. But I suppose with the help of the many expert consultants in this area, the timeline could probably still be manageable

Having a KPI system to monitor and evaluate a Minister's performance and the executive agencies under his/her Ministry is not new - it has been implemeneted for various years in many countries as far as Colombia, Chile, UAE, France. CLoser by, Singapore, i believe, does not have KPI for individual Ministers but have report KPIs for whole Ministry

In some countries, the KPIs set seem simplistic - For example, in France, one of the KPIs for the Minister of Immigration is the number of illegals expelled; for Minister of Higher Education - number of students that drop out in Year 1. Other countries have adopted a more comprehensive approach - The UAE government monitors 3000 performance indicators online, not only for Ministers but also all government agencies. Colombia too do so but best of all, the public can access performance reports. That's

Since i cant read spanish and arab, it is quite hard to assess which system is better and analyse what are the lessons malaysia can learn from other countries' system . but our government should have no problems to contact these countries, and try to learn from their experiences and
draw out the best for our system

Hopefully the KPIs set for Ministers would be made public - then we can debate whether the KPIs make sense/too easy/covers all aspects of Minster's performance. We can also compare them with other countries